Open Neon Sigh

Open Help Sessions for All Instructors

The CFC is hosting multiple open sessions for all instructors to learn how to access Blackboard and its general suite of tools. Due to new social distancing guidelines set forth by Human Resources established on March 16, we will be offering these sessions through the following video-conferencing link:

Dates and times are as follows:

Monday, March 16 – March 20
10:00 – 11:30 a.m.
1:30 – 3:00 p.m.

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Blackboard Training Sessions – Specifically for WCU

Wednesday, March 18, 2020, 9 am – 11 pm – The link will be posted here.

Module 1: Collaborate Essentials

This module is designed to give participants a solid foundation, enabling them to successfully deliver live, interactive Collaborate sessions. Participants will learn about the key features and core functions of the Collaborate user interface. They will learn about session roles and how to effectively manage the communication tools, understand audio indicators, manage session and participant interaction, display the whiteboard and PowerPoint content, and record a session.

  • Identify key features and core functions of the user interface
  • Understand the communication tools
  • Utilize the whiteboard and display PowerPoint content
  • Use the recording features
  • Recognize best practices and use cases


Wednesday, March 18, 2020, 11:15 am – 1:15 pm – The link will be posted here.

Module 2: Creating Engagement using Collaborate Web Conferencing

In this module, participants will build upon what they learned in the Essentials session.  They will learn about the advanced Collaborate features and how to use them to support dynamic, interactive learning.

  • Review essential Collaborate tools
  • Discover the reasons for engaging the virtual learner
  • Recognize how to use the timer and utilize it to facilitate sessions and breakout groups
  • Understand breakout groups and how to facilitate small group collaboration
  • Utilize the polling tool to engage participants
  • Access session administration reporting tools
  • Identify key accessibility features
  • Identify best practices for engaging participants


Wednesday, March 18, 2020, 2:15 pm – 4:15 pm – The link will be posted here.

Module 3: Increasing Web Conferencing Success —

Ever wonder why some sessions seem to be effortless, while in others there are difficulties entering the session and getting participants to interact?  In this session, moderators will learn best practices for creating interactive, problem-free Collaborate sessions. In addition, there will be an open Q&A forum designed to answer your questions on how to accomplish specific activities in your Collaborate sessions.

  • Differentiate between the Collaborate Original and Ultra experiences and effectively switch between the two
  • Understand the importance of using the best web browser to deliver successful sessions
  • Access Collaborate from a LMS or from the Collaborate server
  • Implement best practices for delivering problem free sessions
  • Develop interactive sessions to engage participants into active learning
  • Locate resources for moderators and participants


National Cohort Training Available at No Cost From Blackboard

Sign up for a date and time that works for you: –

Wednesday, March 25, 9:00 am – 11 am – Blackboard Basics Mini-Workshop

Blackboard Tools for Western Carolina Live Session I

    1. Forums, Blogs, and Journals
    2. Create, Manage, and Grade
    3. Advanced Discussion Settings
    4. Group Discussions
    5. My Blackboard Posts


Wednesday, March 25, 11:30 am – 1:30 pm – Blackboard Basics Mini-Workshop

Blackboard Tools for Western Carolina Live Session II

    1. Create Tests and Surveys (6)
    2. Question Types: Auto Graded and Instructor Graded (7)
    3. Reuse Questions: Pools, Random Blocks, and Question Sets (8)
    4. Advanced Test Creation Settings (9)
    5. Deploy Tests and Student Exceptions (10)
    6. Due Date Exceptions (11)
    7. View Assessment Item Analysis Statistics (12)


Wednesday, March 25,  2 pm – 4 pm – Blackboard Basics Mini-Workshop

Blackboard Tools for Western Carolina Grade Center Intensive

    1. Columns and Manual Grade Entry (13)
    2. Configure Default Total or Weighted Total Columns  (14)
    3. Column Options and Organization (15)
    4. Grading Periods and Smart Views (16)
    5. Letter Schemas (17)
    6. Add Additional Calculated Columns  (18)