Who
Should I Call, Now?

The educational technology team of the CFC is aligning more fully with the university-wide services offered through IT help.

 

The goal is to make more of our knowledge and expertise available to you as quickly as it can be had.

Reach Us

For the past year, we have been training members of the IT Help team to work with basic Blackboard requests and have been working to more effectively share and pool our knowledge of other supported systems like Office365 and Panopto.

 

We are also working to build out our web-based resources in both the knowledge base and on the CFC website so that you can find what you need, when you need it.

During working hours, feel free to call our main line at 7196, but recognize that any educational technology requests will be forwarded to lmssupport@wcu.edu which is being monitored by ITHelp and then will be forwarded via the time-tracking system to the appropriate person on our Educational Technology team if the folks at the Help Desk are not able to solve the issue with you.

Find Us

172 Hunter Library, WCU
Cullowhee, NC 28723

Phone

828.227.7196 (CFC Main)
828.227.2930 (LMS Help)

Get In Touch

We recognize that during this time of change that we will need to continue to monitor the success of our service both in terms of how quickly we can address your issues and how well we address those issues. Every day and every need is an opportunity to improve.

Please do not hesitate to reach out to our acting director, Jonathan Wade at with concerns and suggestions.