{"id":18380,"date":"2021-03-03T15:00:45","date_gmt":"2021-03-03T20:00:45","guid":{"rendered":"https:\/\/affiliate.wcu.edu\/cfc\/?p=18380"},"modified":"2021-11-03T12:37:31","modified_gmt":"2021-11-03T16:37:31","slug":"notifications-and-preferences","status":"publish","type":"post","link":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/2021\/03\/03\/notifications-and-preferences\/","title":{"rendered":"Canvas Notifications and Preferences"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;||2px|||&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; min_height=&#8221;233.4px&#8221; custom_padding=&#8221;13px||0px|||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||4px|||&#8221; custom_padding=&#8221;||29px|||&#8221;]<\/p>\n<p><span data-contrast=\"none\">We know that communication is a cornerstone of both learning and relationship.\u00a0 We also know that\u00a0students\u00a0value clear communication and that many find great value in having a clear<\/span>\u00a0understanding\u00a0<span data-contrast=\"none\">of\u00a0<\/span><span data-contrast=\"none\">what they need to do in order to \u201cpass\u201d their courses.\u00a0 We have also witnessed that many of our students are still developing their time-management skills and rely upon external\u00a0<\/span><span data-contrast=\"none\">cues.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">In Canvas<\/span>,<span data-contrast=\"none\">\u00a0notification settings are set by the user and relate to how and when you receive information about\u00a0<\/span><span data-contrast=\"none\">upcoming events, dates, and, in the case of instructors, student activities (like the submission of a discussion post or the submission of an assignment that is ready to be graded.)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">You are in complete control of how you receive notifications.\u00a0 For email notifications and notifications that appear in the Canvas window (whether in the browser or in your \u201cTeacher\u201d app on your mobile de<\/span><span data-contrast=\"none\">vice) you can make a number of changes to the default settings by going to your \u201cAccount\u201d profile and clicking notifications.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;13px||5px|||&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/03\/Notifications1-e1614783569661.png&#8221; alt=&#8221;Finding Account Notifications&#8221; title_text=&#8221;Notifications1&#8243; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||60px|||&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-15px||4px|||&#8221; custom_padding=&#8221;||29px|||&#8221;]<\/p>\n<blockquote>\n<h3>Setting notifications here will be a global choice.\u00a0 You can override these settings in individual courses by\u00a0navigating to course settings in your course and going to the \u201cView Course Notification\u201d button, as shown below.<\/h3>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-15px||4px|||&#8221; custom_padding=&#8221;||29px|||&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14px;\" data-contrast=\"none\">Note that your notification settings do not have any bearing on your student\u2019s settings.\u00a0 By default, students will get all course announcements and the assignments with dates will be viewable, but they<\/span><span style=\"font-size: 14px;\" data-contrast=\"none\">\u00a0have complete control over their settings.<\/span><span style=\"font-size: 14px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Also note that the notifications for the mobile apps default to a less aggressive notification (lock screen) regime than do commercial apps.\u00a0 If a smartphone or tablet user wants notifications outside of the\u00a0tim<\/span><span data-contrast=\"none\">e\u00a0they are using the app, they will need to set those notifications specifically on their smart device and these notifications, though they have a similar name and function, are outside of the operation of\u00a0<\/span><span data-contrast=\"none\">Canvas<\/span><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><a href=\"https:\/\/community.canvaslms.com\/t5\/Mobile\/ct-p\/apps\">\u00a0For more app information: https:\/\/community.canvaslms.com\/t5\/Mobile\/ct-p\/apps<\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221;][et_pb_image src=&#8221;https:\/\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/03\/Notifications2.png&#8221; alt=&#8221;Viewing Course notifications&#8221; title_text=&#8221;Notifications2&#8243; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<blockquote>\n<h3>Notifications work best if instructors use the\u00a0syllabus tool\u00a0and\u00a0calendar\u00a0in a way that has specific date requirements for all assignments and other student \u201cto dos.\u201d<\/h3>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;2px|||||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221;][et_pb_code _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;554.5px&#8221; custom_margin=&#8221;||8px|||&#8221; custom_padding=&#8221;||0px||false|false&#8221;]<iframe loading=\"lazy\" title=\"vimeo-player\" src=\"https:\/\/player.vimeo.com\/video\/75514816\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen><\/iframe>[\/et_pb_code][et_pb_cta title=&#8221;How does this align to Canvas training materials?&#8221; button_text=&#8221;Explore&#8221; _builder_version=&#8221;4.9.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#592C88&#8243; body_text_color=&#8221;#592C88&#8243; background_color=&#8221;rgba(99,99,99,0.1)&#8221; min_height=&#8221;388.9px&#8221; custom_margin=&#8221;||-35px|||&#8221; custom_padding=&#8221;25px||1px|||&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#592C88&#8243;]<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"wp-image-16604 alignnone\" src=\"https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png?resize=67%2C42&#038;ssl=1\" alt=\"Canvas logo\" width=\"67\" height=\"42\" srcset=\"https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png?w=400&amp;ssl=1 400w, https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png?resize=300%2C188&amp;ssl=1 300w\" sizes=\"(max-width: 67px) 100vw, 67px\" \/><\/a><a class=\"Hyperlink SCXW124747441 BCX9\" href=\"https:\/\/westerncarolina.instructure.com\/courses\/2640\/pages\/1-dot-2-getting-started-canvas-basics?module_item_id=50655\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW124747441 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW124747441 BCX9\" data-ccp-charstyle=\"Hyperlink\"><strong>Priming the Canvas: <\/strong>Module 1.2 &#8220;Getting Started with Canvas&#8221; Canvas Basics<\/span><\/span><\/a><a href=\"https:\/\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png\"><span class=\"EOP SCXW124747441 BCX9\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/a><\/p>\n<hr \/>\n<h4 style=\"text-align: left;\"><span style=\"color: #592c88;\"><b>Additional Resources:<\/b><b>\u00a0<\/b><\/span><\/h4>\n<ul>\n<li style=\"text-align: left;\"><a href=\"https:\/\/community.canvaslms.com\/t5\/Mobile\/ct-p\/apps\"><span data-contrast=\"none\">Mobile App Notifications<\/span><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/oscqr.suny.edu\/standard13\/\"><span data-contrast=\"none\"><a href=\"https:\/\/oscqr.suny.edu\/standard13\/\">OSCQR \u2013 STANDARD #13<\/a>\u00a0&#8211; Frequently used technology tools are easily accessed. Any tools not being utilized are removed from the course menu.<\/span><\/a><span data-contrast=\"none\"><\/span><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/usabilitygeek.com\/how-scrolling-can-make-or-break-your-user-experience\/\u00a0\">How Scrolling Can Make or Break Your User Experience<\/a><\/li>\n<li style=\"text-align: left;\"><span data-contrast=\"none\">Visit\u00a0<\/span><span style=\"text-decoration: underline;\"><a href=\"https:\/\/affiliate.wcu.edu\/cfc\/canvas\/\">canvas.wcu.edu<\/a>\u00a0<\/span><\/li>\n<li style=\"text-align: left;\"><span data-contrast=\"none\">Contact the 24\/7 Canvas Help if you need help with issues as you are working in Canvas. (NOTE: 24\/7 Canvas Help goes away on June 30 and Help will be taken over by the WCU Helpdesk which is not manned 24\/7).<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li style=\"text-align: left;\"><span style=\"text-decoration: underline;\"><a href=\"https:\/\/ithelp.wcu.edu\/en-us\/category\/1400336\">Canvas Migration FAQ<\/a>\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: left;\"><em><span class=\"TextRun SCXW116024677 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116024677 BCX9\">Our next article will highlight <strong>Modules vs Pages vs Files<\/strong><\/span><\/span><span class=\"TextRun SCXW116024677 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116024677 BCX9\">;\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW116024677 BCX9\">visit<\/span><span class=\"NormalTextRun SCXW116024677 BCX9\">\u00a0<\/span><\/span><a class=\"Hyperlink SCXW116024677 BCX9\" href=\"https:\/\/affiliate.wcu.edu\/cfc\/blog\/category\/canvas\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW116024677 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116024677 BCX9\" data-ccp-charstyle=\"Hyperlink\"><span style=\"text-decoration: underline;\">Canvas Blog<\/span><\/span><\/span><\/a><span class=\"TextRun SCXW116024677 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116024677 BCX9\">\u00a0to see all our Canvas articles.<\/span><\/span><span class=\"EOP SCXW116024677 BCX9\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/em><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We know that communication is a cornerstone of both learning and relationship.\u00a0 We also know that\u00a0students\u00a0value clear communication and that many find great value in having a clear\u00a0understanding\u00a0of\u00a0what they need [&hellip;]<\/p>\n","protected":false},"author":1483,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" admin_label=\"section\" _builder_version=\"3.22\" custom_padding=\"||2px|||\"][et_pb_row admin_label=\"row\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" custom_padding=\"13px||5px|||\"][et_pb_column type=\"4_4\" _builder_version=\"3.25\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.9.0\" _module_preset=\"default\" custom_margin=\"||4px|||\" custom_padding=\"||29px|||\"]<span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">There are\u00a0<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun AdvancedProofingIssueV2 SCXW256216473 BCX9\">a number of<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">\u00a0different ways that we have been building out our support resources for\u00a0<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW256216473 BCX9\">facult<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW256216473 BCX9\">y\u00a0 and<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">\u00a0students to help make this transition easier to navigate.\u00a0<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">Most user-interaction research is\u00a0<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">showing<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">\u00a0that an efficiently organized resource that can be searched\u00a0<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">provides the best user experience.<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">\u00a0 We still have ways to \u201cget a person,\u201d but often that \u201cperson\u201d is going to be searching the same knowledgebase that you already have access to as a user.\u00a0 We\u2019d urge you to explore the\u00a0<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">many resources we have for help before you need them for a specific solution.\u00a0 And, of course, if you are unable to find it, we\u2019ll do everything we can to try to get you to a solution.<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">\u00a0<\/span><\/span><span class=\"TextRun SCXW256216473 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW256216473 BCX9\">\u00a0<\/span><\/span><span class=\"EOP SCXW256216473 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\">\u00a0<\/span><\/p><hr \/><h3>\u00a0<\/h3><h3>Canvas Help During Spring of 2021<\/h3><p><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">During the Spring of 2021, students and faculty can access the<\/span><\/span><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">\u00a024\/7<\/span><\/span><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">\u00a0Canvas chat portal<\/span><\/span><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">\u00a0and support hotline.<\/span><\/span><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">\u00a0WCU has purchased\u00a0<\/span><\/span><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">this ex<\/span><\/span><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">tra Canvas help to assist faculty and students in the pilot\u00a0<\/span><\/span><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">during the s<\/span><\/span><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">pring<\/span><\/span><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">\u00a02021 semester<\/span><\/span><span class=\"TextRun SCXW233403208 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW233403208 BCX9\">\u00a0and to assist faculty as they work to transition their courses for the Fall and Summer of 2021.<\/span><\/span><span class=\"EOP SCXW233403208 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\">\u00a0<\/span><\/p>[caption id=\"attachment_18307\" align=\"alignnone\" width=\"412\"]<a href=\"https:\/\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/02\/Location-of-Help-in-Canvas.png\"><img class=\"wp-image-18307 size-full\" src=\"https:\/\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/02\/Location-of-Help-in-Canvas.png\" alt=\"Location of Help in Canvas\" width=\"412\" height=\"424\" \/><\/a> Illustration of the Location of Help in Canvas[\/caption]<h3>WCU Specific Requests<\/h3><p><span data-contrast=\"auto\">For\u00a0<\/span><b><span data-contrast=\"auto\">WCU specific\u00a0<\/span><\/b><b><span data-contrast=\"auto\">requests\u00a0<\/span><\/b><span data-contrast=\"auto\">like enrollments, how to use Panopto, Poll\u00a0<\/span><span data-contrast=\"auto\">Everywhere, or any other integration, the best place to start is at the WCU IT Help Portal.\u00a0 If you don\u2019t find the answer in the database (which is basically a tag-oriented searchable FAQ), you can submit a ticket<\/span><span data-contrast=\"auto\">\u00a0and a member of the local support team will get to you as soon as possible.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\">\u00a0<\/span><\/p><p><a href=\"https:\/\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/02\/help.wcu_.edu-main-screen.png\"><img class=\"wp-image-18306 size-full\" src=\"https:\/\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/02\/help.wcu_.edu-main-screen.png\" alt=\"help.wcu.edu location\" width=\"100%\" height=\"auto\" \/><\/a><\/p><h3>Canvas Community<\/h3><p><span data-contrast=\"auto\">There is also a community site for Canvas\u00a0<\/span><span data-contrast=\"auto\">that\u00a0<\/span><span data-contrast=\"auto\">has<\/span><span data-contrast=\"auto\">\u00a0some\u00a0<\/span><span data-contrast=\"auto\">general questions<\/span><span data-contrast=\"auto\">\u00a0and answers<\/span><span data-contrast=\"auto\">.\u00a0\u00a0<\/span><span data-contrast=\"auto\">Note, however, that there are some differences in Canvas installations and so, for example, WCU uses Panopto for video storage<\/span><span data-contrast=\"auto\">\u00a0and OneDrive for\u00a0<\/span><span data-contrast=\"auto\">your protected online work<\/span><span data-contrast=\"auto\">\u00a0storage<\/span><span data-contrast=\"auto\">\u00a0of student and\u00a0<\/span><span data-contrast=\"auto\">course<\/span><span data-contrast=\"auto\">\u00a0data, etc.<\/span><span data-contrast=\"auto\">, so\u00a0<\/span><span data-contrast=\"auto\">our Canvas users\u00a0<\/span><span data-contrast=\"auto\">won\u2019t<\/span><span data-contrast=\"auto\">\u00a0be storing their videos and large files di<\/span><span data-contrast=\"auto\">rectly in the Canvas course or in Dropbox or in Google Drive.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559739\":160,\"335559740\":259}\">\u00a0<\/span><br \/>[\/et_pb_text][et_pb_code _builder_version=\"4.9.0\" _module_preset=\"default\" min_height=\"554.5px\" custom_margin=\"||8px|||\" custom_padding=\"||0px||false|false\"]<iframe title=\"vimeo-player\" src=\"https:\/\/player.vimeo.com\/video\/72763112\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe> [\/et_pb_code][et_pb_cta title=\"How does this align to Canvas training materials?\" button_text=\"Explore\" _builder_version=\"4.9.0\" _module_preset=\"default\" header_text_color=\"#592C88\" body_text_color=\"#592C88\" background_color=\"rgba(99,99,99,0.1)\" min_height=\"388.9px\" custom_margin=\"||-35px|||\" custom_padding=\"||30px|||\" border_width_all=\"2px\" border_color_all=\"#592C88\"]<a href=\"https:\/\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png\"><img class=\"wp-image-16604 alignnone\" src=\"https:\/\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png\" alt=\"Canvas logo\" width=\"67\" height=\"42\" \/><\/a><a class=\"Hyperlink SCXW124747441 BCX9\" href=\"https:\/\/westerncarolina.instructure.com\/courses\/2640\/pages\/course-resources?module_item_id=5288\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW124747441 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW124747441 BCX9\" data-ccp-charstyle=\"Hyperlink\"><strong>Priming the Canvas: <\/strong>Welcome Module, Course Resources<\/span><\/span><\/a><a href=\"https:\/\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png\"><span class=\"EOP SCXW124747441 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559739\":160,\"335559740\":259}\">\u00a0<\/span><\/a><\/p><hr \/><h4 style=\"text-align: left;\"><span style=\"color: #592c88;\"><b>Additional Resources:<\/b><b>\u00a0<\/b><\/span><\/h4><ul><li style=\"text-align: left;\"><span data-contrast=\"none\">Visit\u00a0<\/span><span style=\"text-decoration: underline;\"><a href=\"https:\/\/affiliate.wcu.edu\/cfc\/canvas\/\">canvas.wcu.edu<\/a>\u00a0<\/span><\/li><li style=\"text-align: left;\"><span data-contrast=\"none\">Contact the 24\/7 Canvas Help if you need help with issues as you are working in Canvas. (NOTE: 24\/7 Canvas Help goes away on June 30 and Help will be taken over by the WCU Helpdesk which is not manned 24\/7).<\/span><span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":259}\">\u00a0<\/span><\/li><li style=\"text-align: left;\"><span style=\"text-decoration: underline;\"><a href=\"https:\/\/ithelp.wcu.edu\/en-us\/category\/1400336\">Canvas Migration FAQ<\/a>\u00a0<\/span><\/li><li style=\"text-align: left;\"><span data-contrast=\"none\">Register for one of the\u00a0<\/span><a href=\"https:\/\/affiliate.wcu.edu\/cfc\/canvas\/\"><span data-contrast=\"none\"><span style=\"text-decoration: underline;\">Zoom sessions<\/span><\/span><\/a><span data-contrast=\"none\">\u00a0which will be held on Thursdays and Fridays at 11:00 A.M. after reviewing the\u00a0<\/span><a href=\"https:\/\/westerncarolina.instructure.com\/courses\/2640\"><span data-contrast=\"none\"><span style=\"text-decoration: underline;\">Priming the Canvas Course<\/span><\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{\"134233279\":true,\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559737\":0,\"335559739\":160,\"335559740\":259}\">\u00a0<\/span><\/li><\/ul><p style=\"text-align: left;\"><em><span class=\"TextRun SCXW116024677 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116024677 BCX9\">Our next article will highlight\u00a0<\/span><\/span><strong><span class=\"TextRun SCXW116024677 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116024677 BCX9\">Navigating Canvas<\/span><\/span><\/strong><span class=\"TextRun SCXW116024677 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116024677 BCX9\">;\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW116024677 BCX9\">visit<\/span><span class=\"NormalTextRun SCXW116024677 BCX9\">\u00a0<\/span><\/span><a class=\"Hyperlink SCXW116024677 BCX9\" href=\"https:\/\/affiliate.wcu.edu\/cfc\/blog\/category\/canvas\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW116024677 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116024677 BCX9\" data-ccp-charstyle=\"Hyperlink\"><span style=\"text-decoration: underline;\">Canvas Blog<\/span><\/span><\/span><\/a><span class=\"TextRun SCXW116024677 BCX9\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116024677 BCX9\">\u00a0to see all our Canvas articles.<\/span><\/span><span class=\"EOP SCXW116024677 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\">\u00a0<\/span><\/em><\/p><p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[57,646,700],"tags":[653,656,649,658,655],"class_list":["post-18380","post","type-post","status-publish","format-standard","hentry","category-blog","category-canvas","category-teaching-with-technology","tag-canvas-migration","tag-canvas-training","tag-canvaswcu","tag-notifications-and-preferences-in-canvas","tag-priming-the-canvas"],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":20313,"url":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/2021\/10\/26\/new-canvas-features-for-october-2021\/","url_meta":{"origin":18380,"position":0},"title":"New Canvas Features for October 2021","author":"Jonathan Wade","date":"October 26, 2021","format":false,"excerpt":"Canvas New Features October 2021 Canvas provides updates to the platform every month without disruption to service. Some of them are minor fixes and others provide additional features and functionality to users.\u00a0 As we reach the middle of the first full semester with Canvas we thought we\u2019d highlight for you\u2026","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/category\/blog\/"},"img":{"alt_text":"Canvas Logo","src":"https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/10\/Canvas2.jpeg?fit=1200%2C465&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/10\/Canvas2.jpeg?fit=1200%2C465&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/10\/Canvas2.jpeg?fit=1200%2C465&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/10\/Canvas2.jpeg?fit=1200%2C465&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2021\/10\/Canvas2.jpeg?fit=1200%2C465&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":18376,"url":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/2021\/03\/01\/navigating-canvas\/","url_meta":{"origin":18380,"position":1},"title":"Navigating Canvas","author":"","date":"March 1, 2021","format":false,"excerpt":"","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/category\/blog\/"},"img":{"alt_text":"Canvas logo","src":"https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":18896,"url":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/2021\/04\/05\/discussions-in-canvas\/","url_meta":{"origin":18380,"position":2},"title":"Discussions in Canvas","author":"","date":"April 5, 2021","format":false,"excerpt":"","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/category\/blog\/"},"img":{"alt_text":"Canvas logo","src":"https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":23996,"url":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/2025\/12\/01\/week-zero-january-2026\/","url_meta":{"origin":18380,"position":3},"title":"Get Ready for Spring with the CFC. January&#8217;s Week Zero: Canvas, Syllabi, and More","author":"Anabel Livengood","date":"December 1, 2025","format":false,"excerpt":"","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/category\/blog\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":18479,"url":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/2021\/03\/08\/canvas-modules-vs-pages-vs-files\/","url_meta":{"origin":18380,"position":4},"title":"Canvas Modules vs. Pages vs. Files","author":"","date":"March 8, 2021","format":false,"excerpt":"","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/category\/blog\/"},"img":{"alt_text":"Canvas logo","src":"https:\/\/i0.wp.com\/affiliate.wcu.edu\/cfc\/wp-content\/uploads\/sites\/87\/2020\/09\/Canvas-no-text-feature-image.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":18024,"url":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/2021\/02\/02\/whats-the-deal-with-canvas-this-semester\/","url_meta":{"origin":18380,"position":5},"title":"What&#8217;s the deal with Canvas this semester?","author":"","date":"February 2, 2021","format":false,"excerpt":"You may have heard students and\/or other instructors are using Canvas this semester. We\u00a0are excited to announce that Canvas pilot groups across all colleges have started using Canvas. The 13 instructors in the pilot group are teaching a course in Canvas; with around 400 students. Feedback has been very positive\u2026","rel":"","context":"In &quot;Blog&quot;","block_context":{"text":"Blog","link":"https:\/\/affiliate.wcu.edu\/cfc\/blog\/category\/blog\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/affiliate.wcu.edu\/cfc\/wp-json\/wp\/v2\/posts\/18380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/affiliate.wcu.edu\/cfc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/affiliate.wcu.edu\/cfc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/affiliate.wcu.edu\/cfc\/wp-json\/wp\/v2\/users\/1483"}],"replies":[{"embeddable":true,"href":"https:\/\/affiliate.wcu.edu\/cfc\/wp-json\/wp\/v2\/comments?post=18380"}],"version-history":[{"count":19,"href":"https:\/\/affiliate.wcu.edu\/cfc\/wp-json\/wp\/v2\/posts\/18380\/revisions"}],"predecessor-version":[{"id":18520,"href":"https:\/\/affiliate.wcu.edu\/cfc\/wp-json\/wp\/v2\/posts\/18380\/revisions\/18520"}],"wp:attachment":[{"href":"https:\/\/affiliate.wcu.edu\/cfc\/wp-json\/wp\/v2\/media?parent=18380"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/affiliate.wcu.edu\/cfc\/wp-json\/wp\/v2\/categories?post=18380"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/affiliate.wcu.edu\/cfc\/wp-json\/wp\/v2\/tags?post=18380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}