Dr. Betty Farmer, professor of communication and public relations, has been providing leadership communication training for North Carolina Department of Public Health leaders and staff since September 2022.<\/p>\n
She collaborates with the NCPH workforce development directors in Regions 2 and 5 to deliver day-long training sessions on a variety of topics, including crisis communications, emotional intelligence, giving and receiving performance feedback, conflict management, public speaking and foundational leadership communication skills, such as building trust and communicating with respect.<\/p>\n
This semester, she has provided sessions on managerial and supervisory communication, building trust, listening, conflict management and giving and receiving performance feedback for Region 5 staff in Colfax, NC. She is scheduled to be in McDowell County in May to provide performance management training for Region 2 leaders.<\/p>\n
With Erica Thomas, workforce development director for Region 5, she will be presenting a case study of the comprehensive training program Region 5 designed and implemented at the 32nd<\/sup> International Conference on Learning in Granada, Spain in July.<\/p>\n Made possible by the 2021 American Rescue Plan Act, these NCPH workforce development training programs are designed to support and develop staff post Covid-19.<\/p>\n A professor at WCU since 1993, Farmer provides communication consulting, training and coaching for a variety of organizations across North Carolina.<\/p>\n