Panopto 7 Release Notes

  • New mobile and embedded video player — A rich video consumption experience on mobile devices and embedded videos, enabling users to access the table of contents, search within videos as well as rate them on their mobile devices and embedded videos in a webpage. They can also take notes and post discussions from within the embed player on the web and mobile. The new experience is available to everyone by default.
  • Improved session chooser and playlist creation workflows — Users will be able to search in the embedded video/playlist chooser when embedding videos in external systems, building featured videos for the homepage, or building playlists as well as adding playlists to departmental homepages. In the embedding workflow, users will be able to search for videos that they have creator access to and public videos.
  • Analytics improvements — The improved visualizations introduced in Panopto 6 are now also available to creators. This means content creators can see analytics for all of their videos across the site or for a particular folder (incl. sub-folders) or video. Additionally, there are a couple of new data insights available:
    • Completion percentage: Creators can see the completion percentage for each user who has viewed their video. Admins can see this for all users and videos.

    • Creators can see per-user stats, answering “which of my videos has this user watched?”.

Behavior changes and new features

Settings updates

The following settings have changed in this release:

  • Embedded Viewer in Android and iOS mobile applications: Both the Android and iOS app will use the embedded viewer for playback, by default.

  • Make Groups Private By Default: Added a new site setting which controls the ability for authenticated users to find and use ‘User Groups’. By default, user groups are visible to authenticated users and it can be changed in the User Group settings modal.

User experience

  • Fill in the Blanks — Added a new question type in quizzes, allowing users to add fill in the blanks or short answer questions.

  • Download notes — Users can download their notes or notes from any public channel for a particular video.

  • Download discussion transcript — Admins and video creators will be able to download a transcript of the discussion. Moderators will have access to live stats via a link from the viewer.

  • The login user experience has been updated to match the visual elements of the rest of the Panopto web experience.

  • The “All Folders” view has been retired.

  • Added a “Publish” button in the video list. This option shows up for any videos that are currently unavailable, and clicking the button makes the video available in the folder immediately to users who already have permissions to the video.


  • “In the editor, there is a terminology change, where “Apply” replaces the verb “Publish”. This is meant to reduce user confusion as “publish” gave the impression that the visibility or permissions on the video might change.

    • “Apply” makes it clear that the users are applying their edits and changes to the video.
  • Improved content creation workflows — In the editor, the cut and pointer tool has been merged, giving users a simpler experience where they can precisely apply and test cuts to videos or streams.


  • Added a per-user summary for quiz results for videos with multiple quizzes.

  • Added ability to cancel creation of pending usage reports. The report can be canceled from the Reports UI under System menu.


  • Smart search will be expanded to additional languages: Swedish, Danish, Hungarian, Norwegian.


  • Panopto for Mac — Users will be able to capture computer audio on a Mac as part of their recording (beta).

Bug fixes and minor changes

Embed Viewer

  • Fixed an issue where a video didn’t play correctly when embedded in Moodle.

  • Fixed an issue where the video started in an incorrect position in the embedded player.

Interactive Viewer

  • Fixed an issue where clicking on player controls incorrectly exits full-screen mode.

Core Services

  • Enhanced the performance of the Everything page in the Web UI.


  • Fixed an issue where transcription requests to 3Play timed out in rare occasions.

  • Updated the name of transcription providers appearing in Panopto UI for more clarification. None of service condition have changed.

  • Added a warning message if caption data is uploaded to a video session where primary video stream does not exist.

  • Fixed an issue where error state of transcription request did not disappear even when the retry succeeded and transcription data became available.


  • Made performance improvements to analytics dashboards.

  • Made performance improvements to UsageReporting APIs.

Remote Recorders

  • Updated alert in Panopto for Mac to correctly display in cases where reconnecting a monitor during a PowerPoint presentation capture lead to silent recording failure interruption.

  • Fixed an issue that recording may not start when a certain camera is used as the secondary video.

  • Fixed an issue where Panopto for Mac cannot handle the upload correctly if the length of session name exceeds 255 characters.


Collaborate for Tutors

As tutors have student rights when added to a course, they will need to have at least Presenter rights in the Collaborate session.  If they will need to be able to record sessions, they will need Moderator rights.
The Default Attendee Role is set as follows.
If you are creating a new session:


Step 1: Open Collaborate

Step 2: Click on Create Session







Step 3: Give the session a name, select No end (open session)


Step 4: Click on Session Settings to open the settings menu (you may need to scroll down)

  • Select the appropriate Default Attendee Role and click Save










Alternatively, an instructor can email the Guest link to a tutor to give them elevated rights. This can be done from a newly created session or in the default Course Room.



Step 1: Click on the Session Options icon on the far right of the Collaborate screen to edit the settings.




Step 2: The Guest role is set similarly to the Attendee role, but the menu is located at the top of the session creation/edit page.









Step 3: Click on the copy to clipboard icon to capture the link address to send to a tutor.





Step 4: As always, remember to click Save to retain your changes.

Blackboard Theme Upgrade

There is a New Theme

With the 2019 Update, WCU’s Blackboard environment was upgraded in many ways, but the main upgrades were:

  • We moved from a non-device-responsive user experience “theme” to a theme that has been updated to work more effectively with mobile devices and especially with modern screen reading equipment used to ensure universal accessibility.  This standardized viewing experience reflects the most recent accepted practices in online pedagogy and, most importantly, assures a student experience that allows for the inclusion of students with exceptional challenges. It also assures a more engaging view for students using their smartphones to access the LMS.
  • We moved to a cloud-based software-as-a-service platform that will allow for a more robust learning platform and will no longer require extended periods of outages.
  • We upgraded the Blackboard log-in from a last-generation security system separate from the integrated university multi-factor system to a login experience that is integrated with all other university systems.  It will no longer be necessary to login to both myWCU and Blackboard.  Everything can begin at myWCU. 

About the New Theme

The “Learn 2016” theme for Blackboard Learn Original is a modern version of the user interface that incorporates elements from the new Blackboard design language including color, fonts, and spacing for greater consistency between Blackboard Learn, Collaborate, and the Blackboard mobile apps for Instructor and Student roles.

Upgrading to this theme supports WCU’s compliance with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA

Frequently Asked Questions

  • Can I change the color of the course menu?
    To ensure compliance with the Americans with Disabilities Act following the recommendations of the Web Content Accessibility Initiative, color choices are limited in the new theme.
  • Can I still use buttons on the course menu?
    We do not advise the use of buttons since these do not provide a consistent student experience between browser and mobile app.
  • How do I disable the icons in content areas?
    You can remove icons from your course by enabling the text-only view for a content folder.
  • Can I still use a course banner?
    Yes, you can still use a course banner, although we advise faculty to follow the recommended guidelines for size.
  • Can I make stretch the theme for wider displays?
    No, unfortunately, there is a maximum width to ensure it will function on smaller formats such as tablets and smartphones.

Support for Mobile

When users log in to Blackboard Learn on a mobile device or tablet, screen elements such as the course menu and control panel either compress or change position so they stay visible to the user eliminating the earlier problems with side-scrolling. As the screen gets smaller, modules and tool tiles stack so the user still has access to them as a part of a vertical scrolling experience similar to modern mobile app design.


Support for Accessibility

The new version of Blackboard at WCU follows WCAG 2.0 principles and accessibility guidelines for structure, color contrast, and navigation. Fully visible keyboard focus has been built directly into this theme as well as best practices for the definition of buttons and menus used for navigation. ARIA landmarks have been added in courses to the course menu and the content area to define the page structure and assist users with screen readers in navigating page elements.


Old Blackboard theme
New Blackboard theme
Branding Supported

Banner image is supported

Color settings and background image are not supported

Course themes are not supported

Mobile Browser Not optimized

Improved experience

WCU still does not recommend taking exams on tablets or browsers.

Content Area Not optimized on mobile


NOTE: Content within a content area is responsive when the content is built using responsive practices.

Login page Not optimized on mobile Responsive and updated
Tests Not optimized on mobile Improved experience and anticipated increased successful completion on mobile.  Still not recommended for major exams, though low-stakes quizzes may be appropriate.
Tabs and Modules Not optimized on mobile Improved experience
Discussion Board Not optimized on mobile Responsive and more modern interface
Course Menu Not optimized on mobile Improved experience especially on mobile or in smaller windows