Faculty Can Register for Video-Conference Mid-Semester Course Analysis

Videoconference with laptop

Coulter Faculty Commons facilitating a mid-semester course analysis with students.

Faculty may now schedule Coulter Faculty Commons staff for a mid-semester course analysis for a fall course.

The Quick Course Diagnosis (QCD) takes about 20 minutes and helps faculty better understand challenges their students are facing with content, pacing, performance, and student behavior.

All fall 2020 QCDs will be conducted during a regularly scheduled class time which occurs in any video-conferencing software (Bb Collaborate, Microsoft Teams, or Zoom) during the weeks of September 21 – 25, and September 28 – October 3.

For the fall 2020 term, we have capacity to visit 12 classes, and scheduling is first-come, first-serve.

Faculty may schedule through a Qualtrics link.

The process generates student insights about the course, teacher, and student behavior, ranging from observations about testing, reading load, clarity of assignments, accessibility of the professor, and even systematic issues that go beyond the individual classroom. It is no surprise that students usually know more than they let on and are very happy for the chance to contribute to the value of their learning experience. Often their reports align with hunches the professor already had, but now there is real data to work with and the CFC can partner with the faculty to develop creative solutions to learning challenges that are now clearly defined.

This year, the Coulter Faculty Commons developed a video that explains the process more fully; it can shared with students ahead of time prior to the virtual class visit, so students understand what is expected.

To Learn More:
Text-based information about the QCD
Video for sharing with students prior to virtual course visit

To Schedule (first-come, first-serve):
Register for the QCD

Dr. Eli Collins-Brown
Dr. Terry Pollard
Mr. John Hawes
Coulter Faculty Commons

 

 

CFC Open Training Sessions

In order to practice social distancing and safety precautions, the CFC will be operating by appointment only. No walk-in hours will be available until further notice.

We are here to partner with you, help answer your questions and find solutions that will work in this rapidly changing environment.

Join an open session

Every Tuesday, Thursday & Friday at 11:00am

Bring all your Blackboard, educational technology, pedagogy and course design questions.

 

Authenticated WCU Zoom account will be required to join the session.

Visit zoom.wcu.edu to log in with WCU credentials, click “Join” and enter Meeting ID: 910 6773 8483


Interested in how to apply online teaching concepts or how to use Blackboard or Panopto?

Each session provides a space for attendees to ask specific questions about their courses and interact with members of the CFC. Find out about Assessment, Discussion boards, using Collaborate, Zoom or other synchronus tools to interact with your students, as well as how to approach teaching online and flexible face-to-face changes. Review the video Playlist before attending a session.

Remember the Faculty Resource Hub listed for you in Blackboard is the best place to start.

Please contact the HelpDesk at 828.227.7487 or submit an IT Help Ticket for immediate course related requests.

Respondus Trainings Available

At the current time WCU has an agreement with Respondus for three tools.

One is a limited tool that gives faculty an ability to import text quizzes into Blackboard and export them from Blackboard.  That tool is called Respondus 4.0.

The other two are related to proctoring of remote tests.  One product, Respondus Lockdown Browser can be used without the other Respondus Monitor, but Monitor cannot be used without the Lockdown Browser.

WCU has published information about how to use these tools in the WCU Blackboard environment, but, if faculty have an interest in more intensive training, the Vendor is providing training.  Feel free to check out the Respondus training options.

Faculty who are going to require the Respondus Monitor need to inform students that they will be recorded during exams.  Sample language is available in the CFC sample syllabus.

LMS Team Adds Accessibility Aid to Help Prepare for Fall 2020

If you have been in your Blackboard courses in June, you may have noticed that there are additional icons that appear in the instructor view and in the student view.  We’ve added a tool called “Ally” to Blackboard Learn.  This tool gives two different sorts of assistance: one for students; and one for instructors.  The instructors can also see and access the student tool.  These new tools help us to meet our legal and moral obligations to our students with learning differences.

If you create items natively in Blackboard (with the exceptions of some specialized HTML coding) all of the content is compatible with national and international standards for accessibility and universal design for learning and compliant with the provisions of the Americans with Disabilities Act.   If, however, you choose to add items like PowerPoint decks, Word documents, PDFs and videos, it is the responsibility of the instructor, in normal circumstances, to make the additional materials compliant.

We recognize that many of our courses have content that has evolved over time, and so this tool will give instructors the opportunity to review their course content with a new set of “eyes” and to review their current content by today’s accessibility standards.  It will also allow students to have a digital assistant that can attempt to correct a number of issues without instructor intervention and in so doing, keep more students on track.

Student View:
Blackboard Ally Alternative Format Image

Students do not see the instructor indicators and do not have access to an accessibility report.  They only get an indicator beside each item for which Ally can assist, that will give them access to a tool which may be able to help them move forward and have some level of access to the content.  If the instructor has also made the recommendations the tool recommends, the student’s options will be significant.  If the instructor hasn’t done anything, the tool may still be able to remediate the content to an accessible alternative.

Instructor View:
Instructor Visual Indicators

Ally gives instructors tools to audit all added content except audio and video and to see to what degree the documents, presentations, and images in your course are considered compatible by current accessibility standards.

As an instructor, you can work on your course content in two ways, by using the indicators in the course content, and by running your full accessibility report from “Course Tools.”

The indicators give you a fairly intuitive workflow with scoring that is based not on how “bad the problem is” or even how fixable the issue may be but on how a screen reader or other assistive device will encounter, and importantly, navigate, what you’ve given the students.

When you are in your course, you click the symbol and Ally will launch an assistant tool that will give you recommendations and remedies for making the file more accessible.  The CFC can help you walk through any confusion or difficulties you have with the tool or you can review our current help document on the tool, watch this short video introduction, or review this use guide.

If you are interested in seeing the status of your whole course you can go to the Course Tools and run an Instructor’s Accessibility Report.  You may even take some delight in running the report both before and after you do the work to make it more accessible for more learners.
Image of Accesibility Report in Menu

Three recommendations as a teaching colleague:  1) Don’t be too hard on yourself if you get the red gauge, in many cases it will be a case of a document that you haven’t “tagged” and the tool can assist you by doing the tagging directly from your Word or PowerPoint original;  2) Fix the easy things first; 3) Remember that this is an act of compassion and empathy in addition to helping us meet our legal requirements.

Together we can continue to work to design our Fall 2020 semester so that every learner can succeed in an environment that values equity and difference.

Let’s Get Ready for Summer! Moving Rapidly to Remote Instruction

We want to give a huge shout out to all instructors who made the shift to remote instruction with lightning speed so we could finish out the spring semester! As the parent of a graduating senior, I am so appreciative of everything you are doing so all of our students can complete this term.  Has it been easy?  No!  Has it been comfortable? No!  Are you making it work? Yes! If you’d had more time to make this move are there some things you would have done differently?  Absolutely!  

Guess what? We DO have more time to prepare our summer courses that were going to be offered in person, but now need to be moved to remote instruction. And we DO have the workshop to help you do just that!

Moving Rapidly to Remote Instruction (MRRI) will help you rapidly develop your face-to-face course for remote instruction for this summer’s semesters. If you are planning on teaching a summer course that needs to move online quickly, attend this three-week online workshop that will walk you through an intentional course design process and provide the expertise of the Coulter Faculty Commons and experienced WCU online faculty in designing and facilitating remote instruction.  This is not the full Online Course Design Institute, which is for online courses that will be taught next Spring.  Instead, we have more time to prepare for the summer courses and design them to be more enjoyable by you and your students.

Dates:  May 11 – May 31
When: There will be a combination of live Zoom sessions, recorded tutorials, content and assignments/deliverables.  You will have the opportunity to have 1:1 conversations with CFC staff and experience online faculty. Expect to commit 8 – 10 hours each of the three weeks to complete this process and be ready to teach.
Where:  Fully Online through Blackboard, Zoom, and Teams
Outcome: By the end of May, you will have your online course designed and developed, in Blackboard, with a teaching/facilitation plan in place.  You will also have the support of colleagues and the CFC throughout the summer.

The workshop is free and open to all instructors, including adjuncts.  Please register, to let us know you are joining us and to allow us to ensure that we have enough facilitators to make this workshop successful!

LMS Governance Committee Recommends Avoiding Online Proctoring Solutions

The LMS Team have had several requests to launch online proctoring tools.  We researched the issue and presented the options to the LMS Governance Committee.  The committee, after consideration of the market leader, Respondus, put forward the following recommendations related to proctoring tools.

 After discussing the advantages and disadvantages of these products and remote proctoring at large, the LMS Governance Committee voted unanimously to not adopt the Respondus Lock-down Browser and Respondus Monitor with the following justification: 

Respondus Lock-Down Browser is a custom browser that locks down the testing environment within a learning management system.  It is used for securing online exams in classrooms and proctored environments.  

Analysis and Conclusions

  • Not an appropriate solution for online exams given at a distance as it only locks down the browser on one device. 
  • Does not prevent using multiple devices to look up information and collaborate with others using another device. 
  • Does not encourage authentic assessment. 

Respondus Monitor uses a student’s webcam to video them taking the exam.  

Analysis and Conclusions

  • More resource-intensive to implement – The LMS team will not be able to have this in place immediately. 
  • Will create duplicative work – will need to pay for the continued license and will have to go through the implementation again with the new LMS. 
  • Student privacy concerns – Students did not ask to go online or agree to video themselves. There are ethical concerns about student privacy.
  • Bandwidth resources concerns – We are already hearing of students having bandwidth issues and issues of exams being submitted as incomplete when students are using their phones to take exams in Blackboard; this will increase when they are also recording themselves. 
  • No budget to extend usageRespondus is offering their tools for free only through July of 2020. 
  • Ignores Academic Integrity Task Force recommendation. 
  • Does not encourage authentic assessment.

The LMS Governance Committee also voted unanimously on March 27, 2020 to deliver the following message concerning any type of video remote proctoring: 

 The LMS Governance Committee strongly advises all faculty to NOT require that any students record themselves taking any assessment.  This includes not using Zoom, Panopto, Youtube or Blackboard Collaborate for recording. The Coulter Faculty Commons is assembling resources on how to create alternative assessments that can be used in various disciplines. 

LMS Governance Committee 

Jonathan Wade – Senior Educational Technologist, Chair
Amy Davis – LMS Analyst
Annette Littrell – Associate Chief Information Officer / Academic Engagement & IT Governance
Eli Collins-Brown – Director, Coulter Faculty Commons
Jon Marvel – School Director EMPM/Professor
Kenneth Chapman – Tech Support Specialist
Lee Nickels – Director Assessment & Instruction Technology, CEAP
Scott Barlowe – Associate Professor
Siham Lekchiri – Assistant Professor