Humanizing Your Online Course

Part 2 of the Inclusive Pedagogy Series

I started teaching online in 2003 for a for-profit institution. It was two years after receiving my M.Ed. in Research and Collaboration at TCU where my focus was on online asynchronous learning. I was anxious to apply my research to my own classroom!

The realities of teaching online soon became very apparent. At that time the institution did not have an LMS. I taught the course through discussion forums. My students were lines of text on the screen, as I was to them. We didn’t have Zoom or any other video meeting software so we were confined to interacting through the discussions and email.

I realized quickly that I needed to somehow become a real person to my students; a person who cared about their experience and success. So I set about recording video introductions, using video and recorded screencasts to help them learn HTML, web design and multimedia. Soon I was asking them to post an audio or video introduction instead of text, encouraging them to share photos of pets and places they loved to travel. I didn’t realize it at the time, but I was humanizing my online course.

What is humanizing?

If you google this topic, you will see quite a few results. We’ve been working on this for a couple of decades, so that doesn’t surprise me.  I particularly appreciate the work of Michelle Pacansky-Brock, a community college faculty member turned faculty developer who started teaching online in 2004. She created a wonderful infographic on this topic.  

 “Humanizing leverages learning science and culturally responsive teaching to create an inclusive, equitable online class climate for today’s diverse students.” Brock, 2020.

https://brocansky.com/humanizing/infographic2  

Humanizing your course is how you bring equity into your course design and teaching.

 It also brings decades of research on instructor presence and student persistence to bear on course design and instruction.  Being an excellent instructor in both the physical and online classroom in higher ed is a skill that anyone can learn. So these steps can apply to in-person courses as well.

screen capture of the Humanzing Your Online Course Inforgraphic

Steps to Take to Humanize Your Course

 

Brock offers eight elements to use in humanizing your course:

The Liquid Syllabus: A public, mobile-friendly website that has your brief welcome video and includes “warm, non-verbal cues and hopeful language” to ease anxieties about your course and how to be successful in week one (Brock, 2020, pp107-108).

Humanized Homepage: the homepage provides a clear and friendly welcome to the course and tells the student how the course works and has a clear Start Here link to the syllabus and/or the course information module in Canvas (this is also a Quality Matters and Online Learning Consortium quality standard). Here is an example

Getting to Know You Survey: In week one, ask the students to complete a confidential survey that provides additional information about each student and helps you identify which students are going to be ‘high touch’ requiring more of your time that other students. In Canvas, you can create a survey for this purpose. If you are logged into Canvas, go to https://westerncarolina.instructure.com/accounts/1/external_tools/43?launch_type=global_navigation to see an example of questions to include.

Warm, Wise Feedback: I love this and always attempt to convey support and encouragement in my feedback to students. Brock states, “Your feedback is critical to your students’ continuous growth. But how you deliver your feedback really makes a difference, especially in an online course. To support your students’ continued development and mitigate the effects of social and psychological threats, follow the Wise feedback model (Cohen & Steele, 2002) that also supports growth mindset (Dweck, 2007). Support effort + ability  + action. And deliver your message in voice or video to include verbal or nonverbal cues and minimize misinterpretation. 

Self-affirming Ice Breaker: Week one of a course is full of anxiety for students and can impede their ability to start the course. Try an ice breaker that invites them to share a part of their identity. One example from the infographic is to ask them to reflect on a value that is important to them and then choose an object from their life that represents that value.

Wisdom Wall: sharing the ‘wisdom’ or advice from students who have previously taken your class. You can use a collaborative tool such as a Word file in OneDrive that students can access, or Flipgrid, which can be enabled in Canvas. You can also have studente email their success advice to you that you would add to the file, or empower students to create their own by having a link to a shared Word document by changing the edit settings to ‘Anyone with the link’. Post this link in your course to share it with your current students and then they can also add their own advice. Here is Michelle’s example of a Wisdom Wall.

Bumper Video: Short videos used throughout the course to introduce a new module or clarify a sticky concept.

Microlectures: laser-focused short videos (5 – 10 minute) that walk the students through the comprehension of complex concepts.  Before you record, identify the one or two ideas you want your students to take from the video. Write a script to make sure that you are saying exactly what you want to say in the short video.  Also, remember to produce closed captions for all videos.  If you need help with closed captioning in Panopto, please contact the help desk ithelp@wcu.edu 

All of these suggested steps are part of the best practices in online course design and teaching. They are also steps that you can take at any time during the semester. 

These elements will be included in the CFC’s Online Course Design Institute offered totally online this summer. If you’d like more information about the OCDI, please contact us.

Resources:

Pacansky-Brock, M. 2017. Best practices for teaching with emerging technologies. Routledge, New York, NY.

Pacansky-Brock, M. Liquid syllabus. https://brocansky.com/humanizing/liquidsyllabus

Pacansky-Brock, M. (2020). How to humanize your online class, version 2.0 [Infographic]. https://brocansky.com/humanizing/infographic2

Prevent Burnout with Self-Care Strategies

2nd annual T&L Day, Jan 21, 2022 HHS 204, 1-3:30 pm

Join us for our 2nd Annual Teaching & Learning Day.  We will meet from 1 – 3:30 to discuss strategies faculty can use to prevent burnout in these demanding times.  We will also discuss ways in which we can encourage and support our freshman and sophomores whose academic preparation was affected by the pandemic. 

We have invited an expert on helping faculty prevent burnout through self-care to give the keynote address.  Dr Julie Harrison-Swartz, DNP, MSN, RN, FNP-BC, is an assistant professor in the Department of Nursing at UNC Pembroke.

In the second hour of the event, we will discuss supporting students to be successful. We had an unprecedented increase in failure rates last semester at WCU.  But we are not alone in this as other institutions across the country are also experiencing this situation. We will discuss what’s happening and brainstorm some ways in which we as instructors can help these students succeed this semester. 

Let us know you are going to attend REGISTRATION LINK

To Flip or Not to Flip? That is the Question.

Whether you call it inverted instruction, classroom flipping, or some other term, the concept behind this kind of instruction is basic. Students get the foundational knowledge they need outside the classroom and class time is spent on higher-level learning. Properly executed, this instructional methodology changes the instructor’s role from one of a “sage on the stage” to a “guide on the side.” (Bergmann & Sams, 2007)

How do the students get that foundational knowledge?

  • Video
    • If you record your own videos:
      • Keep them short (7 minutes max)
      • Topic focused
      • Provide captions and transcript
    • If you don’t want to make your own, there are plenty of sources:
      • Khan Academy, YouTube, Ted Talks
    • Assign specific time ranges as appropriate
  • Texts
    • A history, account, narrative, or case study
    • From the course texts, assign specific pages if the students don’t need the whole chapter – they are more likely to do the reading
    • Consider developing a reading guide to target their attention on particular concepts or ideas 
  • Websites
    • Again, assign specific pages or parts of the website as appropriate
  • Research
    • Give your students a list of questions and let them find answers

How can I know they have attained the foundational knowledge?

Barkley and Major, in their text Learning Assessment Techniques, offer concrete ways to assess students’ foundational knowledge, and they fit the “blending” teaching paradigm:

  • If asking them to recognize – consider an online quiz that focuses on verification, matching, or forced choice, to be taken prior to coming to class.
  • If asking them to recall – consider online quiz questions that focus on low cues or high cues.
  • If asking them to interpret or exemplify – consider an online quiz that focuses on constructed responses or selected responses.
  • If asking them to infer – consider questions that focus on verification, matching, or forced choice.
  • If asking them to explain – consider questions where students must reason, troubleshoot, redesign, or predict.

What are some effective classroom strategies to engage students in higher-level learning?

  • Muddiest point
    • Have your students bring a list of points they’d like to have clarified to class
      • Alternatively, have them post them to a discussion board
    • Address these points first before moving on to other learning activity
  • Group discussions
    • Students discuss/clarify muddiest points in groups
  • Group presentations
    • Have students teach what they learned
  • Knowledge Demonstration
    • Let the students demonstrate what they have learned

Is flipping right for me?
The real question is whether or not flipping is right for your students. One of the big advantages of flipping is that it gives students more control over their learning as they guide the classroom activity with their questions. Another is the opportunity it provides instructors to review their teaching methods. After considering your options, you may decide that flipped instruction does not provide any advantages. However, keep in mind that this is not an all-or-nothing proposition. You may determine that some material in your course is suitable for flipping, while some still require more of a hands-on approach. In either case, you’ll have reflected on how you are teaching and that is always a good thing. (Trach, 2020)

If you’d like to talk about group work with a member of the Coulter Faculty Common, click here to schedule a consultation.

Sources

Barkley, Elizabeth F., and Claire H. Major. Learning Assessment Techniques: A Handbook for College Faculty, John Wiley & Sons, Incorporated, 2016. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/hunter-ebooks/detail.action?docID=4205832.

Bergmann, J., & Sams, A. (2007). Flip Your Classroom: Reach Every Student in Every Class Every Day. International Society for Tech in Ed. http://ebookcentral.proquest.com/lib/hunter-ebooks/detail.action?docID=3317690

Hertz, M. B. (2012, July 10). The Flipped Classroom: Pro and Con. Edutopia. https://www.edutopia.org/blog/flipped-classroom-pro-and-con-mary-beth-hertz

Trach, E. (2020, January 1). A Beginner’s Guide to Flipped Classroom. https://www.schoology.com/blog/flipped-classroom

UPDATED LOCATION! WCU welcomes Keynote Speaker, Dr. Kevin Gannon for Teaching & Learning Day

Join us in person for a day of learning and discussion on Inclusive Pedagogy!

When: Teaching & Learning Day, is scheduled for Friday, August 13, 2021.

Where: Forsyth 101

Date: Aug 13, 2021

Time: 9:00 am – 3:00 pm

Dr. Kevin Gannon, author of Radical Hope: A Teaching Manifesto and a frequent contributor to The Chronicle of Higher education, will present the keynote, A Pedagogy of Hope for the Post-Pandemic ‘Normal’.

Following the keynote, he will facilitate an interactive workshop on Inclusive Pedagogy from Theory to Practice. We will reassemble in the afternoon to gather in small groups to explore what Inclusive Pedagogy looks like in our teaching.

This event is sponsored by the Coulter Faculty Commons, Hunter Library, the Office of the Provost, and the Office of Equal Opportunity and Diversity Programs.

 

WCU welcomes Keynote Speaker, Dr. Kevin Gannon for Teaching & Learning Day

Join us in person for a day of learning and discussion on Inclusive Pedagogy!

When: Teaching & Learning Day, is scheduled for Friday, August 13, 2021.

Where: Forsyth 101

Date: Aug 13, 2021

Time: 9:00 am – 3:00 pm

Dr. Kevin Gannon, author of Radical Hope: A Teaching Manifesto who will present the keynote, A Pedagogy of Hope for the Post-Pandemic ‘Normal’.  Following the keynote, he will facilitate an interactive workshop on Inclusive Pedagogy from Theory to Practice. We will reassemble in the afternoon to gather in small groups to explore what Inclusive Pedagogy looks like in our teaching.

This event is sponsored by the Coulter Faculty Commons, Hunter Library, the Office of the Provost, and the Office of Equal Opportunity and Diversity Programs.

 

Faculty Can Register for Video-Conference Mid-Semester Course Analysis

Videoconference with laptop

Coulter Faculty Commons facilitating a mid-semester course analysis with students.

Faculty may now schedule Coulter Faculty Commons staff for a mid-semester course analysis for a fall course.

The Quick Course Diagnosis (QCD) takes about 20 minutes and helps faculty better understand challenges their students are facing with content, pacing, performance, and student behavior.

All fall 2020 QCDs will be conducted during a regularly scheduled class time which occurs in any video-conferencing software (Bb Collaborate, Microsoft Teams, or Zoom) during the weeks of September 21 – 25, and September 28 – October 3.

For the fall 2020 term, we have capacity to visit 12 classes, and scheduling is first-come, first-serve.

Faculty may schedule through a Qualtrics link.

The process generates student insights about the course, teacher, and student behavior, ranging from observations about testing, reading load, clarity of assignments, accessibility of the professor, and even systematic issues that go beyond the individual classroom. It is no surprise that students usually know more than they let on and are very happy for the chance to contribute to the value of their learning experience. Often their reports align with hunches the professor already had, but now there is real data to work with and the CFC can partner with the faculty to develop creative solutions to learning challenges that are now clearly defined.

This year, the Coulter Faculty Commons developed a video that explains the process more fully; it can shared with students ahead of time prior to the virtual class visit, so students understand what is expected.

To Learn More:
Text-based information about the QCD
Video for sharing with students prior to virtual course visit

To Schedule (first-come, first-serve):
Register for the QCD

Dr. Eli Collins-Brown
Dr. Terry Pollard
Mr. John Hawes
Coulter Faculty Commons