LMS Governance Committee Recommends Avoiding Online Proctoring Solutions

The LMS Team have had several requests to launch online proctoring tools.  We researched the issue and presented the options to the LMS Governance Committee.  The committee, after consideration of the market leader, Respondus, put forward the following recommendations related to proctoring tools.

 After discussing the advantages and disadvantages of these products and remote proctoring at large, the LMS Governance Committee voted unanimously to not adopt the Respondus Lock-down Browser and Respondus Monitor with the following justification: 

Respondus Lock-Down Browser is a custom browser that locks down the testing environment within a learning management system.  It is used for securing online exams in classrooms and proctored environments.  

Analysis and Conclusions

  • Not an appropriate solution for online exams given at a distance as it only locks down the browser on one device. 
  • Does not prevent using multiple devices to look up information and collaborate with others using another device. 
  • Does not encourage authentic assessment. 

Respondus Monitor uses a student’s webcam to video them taking the exam.  

Analysis and Conclusions

  • More resource-intensive to implement – The LMS team will not be able to have this in place immediately. 
  • Will create duplicative work – will need to pay for the continued license and will have to go through the implementation again with the new LMS. 
  • Student privacy concerns – Students did not ask to go online or agree to video themselves. There are ethical concerns about student privacy.
  • Bandwidth resources concerns – We are already hearing of students having bandwidth issues and issues of exams being submitted as incomplete when students are using their phones to take exams in in the LMS; this will increase when they are also recording themselves. 
  • No budget to extend usageRespondus is offering their tools for free only through July of 2020. 
  • Ignores Academic Integrity Task Force recommendation. 
  • Does not encourage authentic assessment.

The LMS Governance Committee also voted unanimously on March 27, 2020 to deliver the following message concerning any type of video remote proctoring: 

 The LMS Governance Committee strongly advises all faculty to NOT require that any students record themselves taking any assessment.  This includes not using Zoom, Panopto, Youtube or Blackboard Collaborate for recording. The Coulter Faculty Commons is assembling resources on how to create alternative assessments that can be used in various disciplines. 

LMS Governance Committee 

Jonathan Wade – Senior Educational Technologist, Chair
Amy Davis – LMS Analyst
Annette Littrell – Associate Chief Information Officer / Academic Engagement & IT Governance
Eli Collins-Brown – Director, Coulter Faculty Commons
Jon Marvel – School Director EMPM/Professor
Kenneth Chapman – Tech Support Specialist
Lee Nickels – Director Assessment & Instruction Technology, CEAP
Scott Barlowe – Associate Professor
Siham Lekchiri – Assistant Professor 

Faculty Planning Tools – Making the Shift to Online

Organize Graphic with Colorful Tiles

 

 

 

 

 

The Coulter Faculty Commons has developed a planning organizer for faculty use for the remaining spring 2020 term.

The simple Word document contains weekly dates and boxes for each week remaining in the term. Faculty can use the document to notate “before” activities and “now” activities–to help them reflect on prior activities and chart a path forward, now that instruction is moving online.

Faculty can download the documents below. It comes in two forms–for a single course, and for a five-load course.

Single Course Template

5 Course Planning Template

The PLEA for using just-in-time over in-real-time teaching modes!

It is easy to just assume that you will be able to have live class sessions online using Zoom at the same time and day they have been scheduled, but that will not produce a good learning experience for the students, nor will it be pleasant for you as the instructor.  We gathered a couple of really good posts that align with our approach to moving online quickly.

Do This, Not That

~Alison Wang, Online Teaching Do This Not That

Click on image to download the PDF. Creative Commons License Attribute No Derivative, No CommericalShared through Creative Commons, Attribute, No Derivative, No Commercial Purpose.

 

Do This, Not That Graphic

This has been flying around social media, but it’s one of the good ones. She refers to particular systems and programs but her advice is right on.

Please do a bad job of putting your courses online

What? Did I hear you correctly? YES!

As Rebecca Barrett-Fox says “You are NOT building an online class. You are NOT teaching students who can be expected to be ready to learn online. And, most importantly, your class is NOT the highest priority of their OR your life right now. Release yourself from high expectations right now, because that’s the best way to help your students learn.” ~https://anygoodthing.com/2020/03/12/please-do-a-bad-job-of-putting-your-courses-online/ 

And we like her list of 10 considerations:

  1. Your students know less about technology than you think. Many of them know less than you. Yes, even if they are digital natives and younger than you.
  2. They will be accessing the internet on their phones. They have limited data. They need to reserve it for things more important than online lectures.
  3. Students who did not sign up for an online course have no obligation to have a computer, high-speed wifi, a printer/scanner, or a camera. Do not even survey them to ask if they have it. Even if they do, they are not required to tell you this. And if they do now, that doesn’t mean that they will when something breaks and they can’t afford to fix it because they just lost their job at the ski resort or off-campus bookstore.
  4. Students will be sharing their technology with other household members. They may have LESS time to do their schoolwork, not more.
  5. Many will be working MORE, not fewer, hours. Nurses, prison guards, firefighters, and police officers have to go to work no matter what. As healthcare demand increases but healthcare workers get sick, there will be more and more stress on those who remain.
  6. Some of your students will get sick. Others will be caring for people who are ill.
  7. Many will be parenting.
  8. Social isolation contributes to mental health problems.
  9. Social isolation contributes to domestic violence.
  10. Students will be losing their jobs, especially those in tourism and hospitality.

Other recommendations she puts forward that we promote as well:

  • “Don’t do too much. Right now, your students don’t need it. They need time to do the other things they need to do.”
  • Make all assignments due at 11:59 pm on the same day of the week. Make them due on Sunday at 11:59 p.m. instead of Friday so that they use the evenings and week-end to get work done.
  • Allow students to take every exam or quiz twice so that if there is a technical problem (such as getting kicked out of the LMS), they will have another opportunity to complete the exam.
  • Record lectures only if you need to.  But use the TED talk method: no longer than 18 minutes and focused on one concept, big question or idea.
  • Don’t fuss over videos.  Don’t worry about your ums and ers. It helps if you write a script (also provides a transcript for ADA purposes) and read through it a few times.  Then practice 5 times just the first few sentences or first few slides. That will get you into the recording without the jumpstarts we do at the start.
  • Do NOT require synchronous work!  Students’ life and schedules have been turned upside-down as well. A good use of Zoom or Bb Collaborate is to use it for office hours or tutoring sessions. But make it optional.
  • Do not use proctoring or ask students to record themselves when taking a test.  This is a violation of their privacy and they did not sign up for an online course.
  • Remind them of due dates. This is not hand-holding!!  They need contact from you and as we said before, their lives have been turned upside down.  Be kind to them and kind to yourself.  Be supportive and encouraging, Be a mentor and coach!
  • Respond to them when they ask for help.  These are anxious times and they will need encouragement.

We will continue to share quick tips and helpful resources over the next few weeks!

 

Assess Your Students’ Changing Needs – A Survey Template

Student needs are changing during this move to offering alternative modes of instruction. Faculty who want to find out what challenges students are facing can utilize a new web form created in Office365. 

The form can be modified by faculty prior to sending out. The survey should take students 5 minutes to complete, and asks for the following types of information:

  • whether students expect to have reliable Internet access
  • times of day students expect to do online work
  • preferences for asynchronous or synchronous activity
  • accessibility requests (content in different formats, for example)
  • basic psychological and physiological needs

The survey form is available below. Note the options for modifying the survey questions, collecting data, and sending out the link (the Settings icon can be found top-right of your screen, to the right of the Share button).

Open the Form


A heartfelt thank you to our colleague Dr. Mae Claxton, Professor of English, for reaching out to the CFC with this idea.