The LMS Team have had several requests to launch online proctoring tools.  We researched the issue and presented the options to the LMS Governance Committee.  The committee, after consideration of the market leader, Respondus, put forward the following recommendations related to proctoring tools.

 After discussing the advantages and disadvantages of these products and remote proctoring at large, the LMS Governance Committee voted unanimously to not adopt the Respondus Lock-down Browser and Respondus Monitor with the following justification: 

Respondus Lock-Down Browser is a custom browser that locks down the testing environment within a learning management system.  It is used for securing online exams in classrooms and proctored environments.  

Analysis and Conclusions

  • Not an appropriate solution for online exams given at a distance as it only locks down the browser on one device. 
  • Does not prevent using multiple devices to look up information and collaborate with others using another device. 
  • Does not encourage authentic assessment. 

Respondus Monitor uses a student’s webcam to video them taking the exam.  

Analysis and Conclusions

  • More resource-intensive to implement – The LMS team will not be able to have this in place immediately. 
  • Will create duplicative work – will need to pay for the continued license and will have to go through the implementation again with the new LMS. 
  • Student privacy concerns – Students did not ask to go online or agree to video themselves. There are ethical concerns about student privacy.
  • Bandwidth resources concerns – We are already hearing of students having bandwidth issues and issues of exams being submitted as incomplete when students are using their phones to take exams in Blackboard; this will increase when they are also recording themselves. 
  • No budget to extend usageRespondus is offering their tools for free only through July of 2020. 
  • Ignores Academic Integrity Task Force recommendation. 
  • Does not encourage authentic assessment.

The LMS Governance Committee also voted unanimously on March 27, 2020 to deliver the following message concerning any type of video remote proctoring: 

 The LMS Governance Committee strongly advises all faculty to NOT require that any students record themselves taking any assessment.  This includes not using Zoom, Panopto, Youtube or Blackboard Collaborate for recording. The Coulter Faculty Commons is assembling resources on how to create alternative assessments that can be used in various disciplines. 

LMS Governance Committee 

Jonathan Wade – Senior Educational Technologist, Chair
Amy Davis – LMS Analyst
Annette Littrell – Associate Chief Information Officer / Academic Engagement & IT Governance
Eli Collins-Brown – Director, Coulter Faculty Commons
Jon Marvel – School Director EMPM/Professor
Kenneth Chapman – Tech Support Specialist
Lee Nickels – Director Assessment & Instruction Technology, CEAP
Scott Barlowe – Associate Professor
Siham Lekchiri – Assistant Professor