Providing Quality Feedback in Blackboard

You want to provide quality feedback to your students, but typing specific comments is both time consuming and exhausting.  It would be so much easier to have a quick conversation with each student about their performance, but as impractical as that was before the pandemic, it’s even less so now.

Fortunately, there Blackboard does provide a solution.  Rather than type your feedback, with the click of a few buttons you can make an audio (and video if you prefer) two-minute feedback message to your students right from the Grade Center.

Follow these easy steps and you’ll be able to give the quality feedback your students need without spending all your time at the keyboard.

Additional information:

CFC Open Sessions for Online Design and Blackboard

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Open Help Sessions for All Instructors

The CFC is hosting additional open sessions for all instructors to learn how to effectively facilitate online learning and engage students using Blackboard and its general suite of tools. We will be offering these sessions through the following video-conferencing link:

Dates and times are as follows:

Monday, March 23 – March 25
1:30 – 3:00 p.m.


Blackboard Logo



OLC Webinar – Keeping Student Engaged in a Transition to Online Learning

The Online Learning Consortium is offering a webinar on Friday that may be helpful.  Click on the date to register.

Webinar: Keeping Students Engaged in a Transition to Online Learning

March 20 | 1:00pm ET

As educators across the country and at all levels rush to shift their teaching to a virtual environment, their first focus is content and delivery—rightly so. Faculty also need to know how to identify online at-risk student behaviors that, if mitigated, can lead to better course outcomes and satisfaction for faculty and students, alike. This session will help you identify ways to proactively keep your students engaged in an online environment (course) and understand what data you can use to help mitigate attrition.

First Steps to Going Online with Blackboard


If teaching in face to face classrooms is cancelled for two to three weeks, it behooves faculty members to take a few simple steps now to make the transition to online instruction less stressful.

 Getting Started:

  • Inform your students that you will be contacting them via their Catamount email to test that capability.
  • Log into Blackboard by going to, clicking on Quicklinks and selecting the Blackboard option
    • It is recommended that your use Chrome or Firefox browsers for best results
    • Your username and password are the same as you use for your WCU email account
  • If you need assistance, contact the IT Help Desk at or 828-227-7487.

Preparing Your Blackboard Courses

In each of your courses, do the following:

Download steps as a PDF

Click here to view a video demonstration of the above steps.

Audio Video Feedback in The Grade Center

Are you tired of pounding on a keyboard to give your students feedback on their assignments? 

Are you looking for a more natural way of telling your students how great or how poorly they are doing?

Look no more because Blackboard has (finally) integrated voice (with webcam video if you wish) recording into the Grade Center.


1. Go to the Grade Center and locate the submission where you want to record feedback.



a. Click on Attempt




 b. Grade the submission with the rubric if you wish


  1. To record audio/video feedback, click on the show/hide bar for the grading panel


a. Click on the A to open the full content editor


b. Click on the microphone



c. The following screen will display

     a. NOTE:









d. By default, only the microphone is active.  If you want to use your webcam to record video, click on the camera icon

e. When you click the record button, you will get a 5 second countdown before recording starts.

f. While you are recording a timer will be displayed, as well as the 5 minute time limit reminder.


g. When you have finished, click the Stop Recording button

h. You can listen to your recording 



i. Then delete or Save and Exit


j. The recording will default to a name of the start date and time.




k. But you can rename it.


l. Click the Insert Link button to continue


m. A button for the recording will appear in the feedback text box



n. You can add additional text





o. Click Submit to save the feedback

p. Click Submit to save the grade and feedback to the grade center



In My Grades students can hear the feedback by click on the View Feedback speech bubble in the row associated with the assignment.




a. Clicking on the audio feedback link will open the window to play the recording